FAQ

What types of products do you offer?

BerVarin specializes in a curated selection of stylish and trendy accessories and apparel. Our product range includes elegant necklaces suitable for anniversaries and casual oversized t-shirts that reflect contemporary streetwear fashion. We aim to provide high-quality pieces that cater to diverse tastes.

How can I ensure the quality of the products?

We prioritize quality in our offerings. Each item is carefully selected to meet high standards of craftsmanship and design. Our commitment to quality ensures that customers receive fashionable pieces that not only look good but also stand the test of time.

What is your return policy?

We have a 30-day return policy. Customers can request a return within 30 days of receiving their item, provided it is in the same condition as received, unworn or unused, with tags, and in its original packaging. A receipt or proof of purchase is also required.

How do I initiate a return?

To initiate a return, please contact us at teamcontact007@gmail.com  Once your return is accepted, we will provide a return shipping label and instructions on how to send your package back to us.

Can I exchange an item?

The fastest way to exchange an item is to return the original item and, once the return is accepted, make a separate purchase for the new item. This process ensures that you receive the desired product promptly.

What should I do if my item is defective or damaged?

If you receive a defective or damaged item, please inspect your order upon reception and contact us immediately. We will evaluate the issue and take appropriate action to resolve it, ensuring customer satisfaction.

Are there any items that cannot be returned?

Yes, certain items cannot be returned, including perishable goods, custom products, and personal care items. Additionally, we do not accept returns on sale items or gift cards. If you have questions about a specific item, please reach out to us.

How long does it take to process a refund?

Once we receive and inspect your return, we will notify you regarding the approval of your refund. If approved, the refund will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to post the refund.

Do you ship internationally?

Yes, we offer international shipping. Please check our shipping policy for specific details regarding shipping rates and delivery times to your location.